Senior SFS Team Member Speaks Out from Store #2320

(editor’s note: we interviewed our fellow Target team member Joseph Viramontez who is a six year veteran with mega backroom skills currently working at Target store #2320 in Dickinson, Texas. Joseph is engaging in protected concerted activity by speaking out on his team’s work conditions and what they want to see changed in-store and corporate-wide)

We heard you and your fellow team members were having trouble with Target Corporation and your in-store management, could you go into more detail about what those problems are?

Joseph V: My entire store’s morale is in the gutter. We have issues with scheduling and communication. Not hours wise, but more of breaking OSHA regulations. Team members are always scheduled in ways where they get no time to rest or it goes completely against their school schedules. Sometimes  team members only get four hours in between shifts. As far as communication goes there’s no knowing exactly what we’re supposed to do for the day. Come in during the midday and your morning Lead On Duty will assign tasks, then your Team Lead will give you more. It gets extremely confusing for newer team members and causes a huge mess in our back room. And don’t even get me started on the poor leadership at my store. It’s so bad we’re almost a month behind in freight right now. Thousands in toys just sitting in the back.

How long have you been a Target team member?

Joseph V: I have been a team member for just about six years. I’ve worked every piece concerning Logistics. Currently I am the Senior SFS TM and I have been in SFS for three years.

So you’ve been around long enough to see how things have developed and changed form when you first started, what are some of those changes you’ve noticed over the years?

Joseph V: As time has gone by I’ve noticed how little the company cares for it’s employees. They want them to constantly do more with less resources while not seeing the stress they put on their employees. It’s almost as if we’re in a toxic relationship with the company, and I say that because management will often gaslight their best assets for things already out of their control. The more the store “modernizes” the worse it gets.

Do you think Target protects bad bosses?

Joseph V: Yes. In a straight and simple answer. I’ve had racist and sexist bosses. Even when an entire team has gone to report it, nothing is done. Instead they get promotions, putting them in better situations to get their way and manipulate team members until eventually no one questions their authority. All because that leadership is “brand”.

You’ve said that you and coworkers have tried to through the internal channels Target provides to no avail, what do you think is the answer to getting these issues addressed?

Joseph V: We need to finally step up and say something. We have this yearly best team survey that is supposed to help corporate get an inside feel for each team, but instead of following up with the team members, corporate will always go to leadership who will say what corporate wants to hear versus what’s needed to be said. We don’t have a voice, and we need one. A single message that says we’re through being mistreated. We love the jobs we do, otherwise we wouldn’t have stayed for so long! There’s still hope even now when it’s at it’s worst.

What do you think needs to happen to make Target jobs good jobs?

Joseph V: The jobs aren’t that bad in my experience. It’s the “leadership”. They all want to be corporate pleasers vs doing the things to make the company more successful. They’re trying so hard to be the BEST everything store. They forget that happier team members work harder. Help us and we help you! We matter. We’re the biggest moving part. And if we all stopped one day then they would see. Hopefully things don’t have to go that far. We just want to be heard. We want to be taken care of.